Safe Gambling

At Spin Galaxy Casino, we want gambling to remain a choice you can manage, not a source of pressure or harm. Our approach to responsible gambling starts with clear account controls and access to support when you need it. You can set deposit limits, use session reminders, take a break or request self-exclusion. We encourage you to decide how much time and money you can afford to spend before you start, and to stop if gambling no longer feels manageable. If you are concerned about your own gambling or someone else’s, support is available.

Player Protection

Spin Galaxy Casino Responsible Gambling means making informed decisions about when to play and when to stop. Gambling should not affect money needed for rent, bills, food or other essentials. If you feel under pressure to continue, step away and consider speaking to someone you trust.

Manage Your Gambling Activity

Deposit and Loss Limits

Set a daily, weekly or monthly deposit limit in your account settings. Choose an amount you can afford to lose, not an amount you hope to win back. Keep track of your spending and stop when you reach your personal loss limit. Contact support if you need help finding the available account controls.

Time Limits and Breaks

Session reminders can help you notice how long you have been playing. Set a time limit before you begin, and take regular breaks away from your device. For a longer pause, request a cooling-off period of 24 hours or more.

Self-Exclusion

If a break is not enough, self-exclusion is available for a minimum of six months. Contact support or use the responsible gambling options in your account to request it. Do not open another account to get around an exclusion.

Signs It May Be Time to Stop

Watch for gambling longer or spending more than planned, chasing losses, hiding activity from others, or using money meant for essentials. Feeling anxious, irritable or unable to stop can also be a sign that you need support. You do not have to wait for a crisis before asking for help.

Staying in Control

Decide on a budget and a finish time before you play. Avoid gambling when you are upset, under the influence of alcohol or trying to recover a loss. Check your activity regularly and take a break if your limits are becoming difficult to keep.

Help and Support

For confidential help in New Zealand, contact the Problem Gambling Foundation or Gambling Helpline NZ. Gambling Therapy also offers support online. These services can help whether you are concerned about your own gambling or someone close to you. For help with Spin Galaxy Casino account controls, contact live chat or email support.