Privacy, and Data Policy

We are Spin Galaxy Casino. This Privacy Policy sets out how we collect, use and protect personal information when you register, deposit, play and withdraw on our site. It explains the types of data we gather, how transactional and technical information is handled, the tools we use for security, and the choices available to you about your data. Read this page to understand access, correction and deletion rights, cookie settings, and how we share data with service providers and regulators where required. Use your account settings to manage many preferences.

Types of data collected

Personal data

Name, date of birth, email, phone, address and identity documents (ID, proof of address) are collected to create and verify your account and to comply with applicable checks.

Technical data

Device details, browser, IP address, login timestamps, location data and session logs are recorded to maintain the service, secure accounts and monitor activity.

Transactional data

Deposit and withdrawal records, payment method details (card, POLi, bank transfer, e-wallets, crypto) and wager history are stored for payments, audits and regulatory reporting.

How information is used

Data is used to provide and operate accounts, process payments, verify identity, prevent fraud and comply with legal obligations. We use information to respond to enquiries, manage complaints and deliver essential service messages. Marketing communications are sent only with your consent and can be turned off in account settings.

Data protection and security

We protect data using industry-standard technical measures, including SSL encryption for data in transit and secure storage practices for data at rest. Access to personal information is restricted to authorised personnel and contracted processors who act on our behalf. Retention periods are applied in line with legal and business needs.

Cookies and tracking technologies

Cookies and similar technologies are used for essential site functions, session management and analytics. Third-party cookies may support performance measurement and affiliate tracking. You can manage cookie preferences via the cookie banner, browser settings or account privacy controls.

User rights

You have the right to access, correct or delete personal data held by us, to restrict or object to processing in certain circumstances, and to request portability of your data. Requests can be made from your account settings or by contacting support. We will respond within applicable legal timeframes and may require verification before fulfilling requests.

Data sharing and third parties

We share data with payment processors, identity verification services, game providers, analytics vendors and regulators where required by law. Third parties process data under contract and are required to protect it. Transfers outside New Zealand may occur; safeguards are applied as required by applicable law.

Updates to the privacy policy

This policy may be updated. Material changes will be posted on the site with an updated effective date. Continued use of the service after updates indicates acceptance of the revised terms. Check this page periodically for the latest policy.